Resolved after 2 hours 4 minutes, affecting 📱 Monzo App and 💳 Card Payments and 1 more, on January 13, 2026.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Jan 13, 2026, 03:31 PM UTC
We've spotted some Platform issues. We're currently investigating the issue.
- investigating Jan 13, 2026, 03:37 PM UTC
We are continuing to investigate this issue.
- monitoring Jan 13, 2026, 05:07 PM UTC
We've fixed the core issue but recovery is still ongoing so somethings may still not work. We are monitoring and fixing the remaining bits.
- monitoring Jan 13, 2026, 05:07 PM UTC
We've fixed the core issue but recovery is still ongoing so somethings may still not work. We are monitoring and fixing the remaining bits.
- monitoring Jan 13, 2026, 05:08 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jan 13, 2026, 05:15 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 13, 2026, 05:36 PM UTC
We've recovered now. Still keeping an eye for any side-effects.
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