Resolved after 3 hours 44 minutes, affecting 📱 Monzo App and 💸 Outbound Bank Transfers and 1 more, on August 19, 2026.
We’re happy to say that our platform issues are all sorted. Thanks for your patience while we worked on the fix 🙏
Affected components
Update timeline
- investigating Aug 19, 2026, 11:55 AM UTC
We're have been experiencing delays in processing payments. We’re looking into it, and we’ll share more when we’ve got it.
- investigating Aug 19, 2026, 12:38 PM UTC
The problems affecting delayed payments aren’t fixed yet. We are also experiencing issues with our phone lines right now, which means your calls might not connect. We’re hard at work to get everything back up and running 💪
- investigating Aug 19, 2026, 01:12 PM UTC
This afternoon, we identified some issues affecting Monzo and activated Monzo Stand-in, our fully independent backup bank. We're rolling out a fix and moving quickly to get full service back up and running for everyone.
- resolved Aug 19, 2026, 03:40 PM UTC
We’re happy to say that our platform issues are all sorted. Thanks for your patience while we worked on the fix 🙏
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