Monthio incident

Lansforsakringar degraded performance

Ongoing since 01:26 PM UTC, affecting Bank integrations.

monitoring Sep 09, 2026, 02:14 PM UTC

We have seen a slight rise in the conversion rate, but issues persist. We are in dialogue with the provider about this.

Started
Jul 23, 2026, 01:26 PM UTC
Resolved
Ongoing
Duration
● 93d 15h
Detected by Pingoru
Jul 23, 2026, 01:26 PM UTC

Affected components

Bank integrations

Update timeline

  1. identified Jul 23, 2026, 01:26 PM UTC

    Lansforsakringar has had degraded performance, and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow. We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.

  2. identified Jul 28, 2026, 02:15 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Aug 27, 2026, 11:17 AM UTC

    A fix has been implemented and we are now observing the results. More information and clarification of the issue will come soon.

  4. monitoring Sep 09, 2026, 02:14 PM UTC

    We have seen a slight rise in the conversion rate, but issues persist. We are in dialogue with the provider about this.

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