Elevated error rates on calls with BankData banks [RESOLVED]

Update timeline

1. investigating Sep 17, 2026, 06:32 PM UTC

   ENGLISH Bank Data has degraded performance. Applicants might experience issues trying to connect to Bank Data banks in the application flow. Bank Data banks include: Djurslands Bank Jyske Bank Kreditbanken Nordfyns Bank Nordjyske Bank Ringkjøbing Landbobank Skjern Bank Sparekassen Sjælland-Fyn Sydbank We recommend that applicants with accounts in these banks try going through the application after the bank central has restored normal operations. We will set up a banner in the application flow, advising applicants to try after the situation has been solved. DANISH Bank Data oplever driftsforstyrrelser. Ansøgere kan opleve problemer, når de i ansøgningen forsøger at logge ind på en Bank Data bank. Vi anbefaler, at ansøgere som har konti i en af de berørte banker, prøver at udfylde deres ansøgning efter at bankcentralen har afhjulpet problemet. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen senere, når situationen er afhjulpet.

2. investigating Sep 18, 2026, 06:44 AM UTC

   We are continuing to investigate this issue.

3. resolved Sep 25, 2026, 12:03 PM UTC

   This incident has been resolved.