Monthio incident

Colonya Bank degraded performance (ES) [RESOLVED]

Resolved after 114 days 1 hour, affecting Bank integrations, on February 26, 2026.

monitoring Feb 26, 2026, 09:21 AM UTC

CaixaBank has had degraded performance since 11:29 Monday, and we areseeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow. We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.

Started
Feb 26, 2026, 09:21 AM UTC
Resolved
Jun 20, 2026, 10:29 AM UTC
Duration
114d 1h
Detected by Pingoru
Feb 26, 2026, 09:21 AM UTC

Affected components

Bank integrations

Update timeline

  1. monitoring Feb 26, 2026, 09:21 AM UTC

    CaixaBank has had degraded performance since 11:29 Monday, and we areseeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow. We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.

  2. resolved Jun 20, 2026, 10:29 AM UTC

    We have not seen any errors lately, so the matter is considered resolved.

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