Resolved after 1 day 19 hours, affecting Bank integrations, on November 17, 2025.
ICA has since 10:00 today had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow. We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
Affected components
Update timeline
- identified Nov 17, 2025, 12:04 PM UTC
ICA has since 10:00 today had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow. We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
- resolved Nov 19, 2025, 07:23 AM UTC
This incident has been resolved.
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