Resolved after 120 days 12 hours, affecting Bank integrations, on September 29, 2025.
We are continuing to monitor for any further issues.
Affected components
Bank integrations
Update timeline
- monitoring Sep 29, 2025, 10:05 AM UTC
Banco Santander has had degraded performance since 9 PM Friday, the 26th of September, and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow. We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
- monitoring Oct 08, 2025, 11:26 AM UTC
We are continuing to monitor for any further issues.
- resolved Jan 27, 2026, 10:28 PM UTC
This incident has been resolved.
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