Resolved after 104 days 12 hours, affecting Bank integrations, on October 15, 2025.
We are continuing to investigate this issue.
Affected components
Bank integrations
Update timeline
- investigating Oct 15, 2025, 09:58 AM UTC
ING has since 20:56 yesterday had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow. We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
- investigating Nov 19, 2025, 07:27 AM UTC
We are continuing to investigate this issue.
- resolved Jan 27, 2026, 10:29 PM UTC
This incident has been resolved.
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