Resolved after 2 hours 46 minutes, affecting Bank integrations, on April 7, 2026.
The issue was due to a recent change in the online bank, in relation to the fusion between Nykredit and Spar Nord. Applicants with Spar Nord should choose Nykredit instead.
Affected components
Update timeline
- investigating Apr 07, 2026, 09:50 AM UTC
ENGLISH Spar Nord Bank has had degraded performance since the 1st of April, and we are now seeing elevated error calls. Applicants might experience issues trying to connect to Spar Nord Bank in the application flow. We recommend that applicants with accounts in Spar Nord Bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow. DANISH Spar Nord Bank har siden d. 1. april haft driftsforstyrrelser. Ansøgere oplever problemer, når de i ansøgningen forsøger at logge ind på Spar Nord Bank. Vi anbefaler, at ansøgere som oplever problemer, prøver at udfylde deres ansøgning efter at Spar Nord Bank har afhjulpet problemet. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen senere, når situationen er afhjulpet.
- resolved Apr 07, 2026, 12:37 PM UTC
The issue was due to a recent change in the online bank, in relation to the fusion between Nykredit and Spar Nord. Applicants with Spar Nord should choose Nykredit instead.
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