MongoDB incident

Atlas Data Federation and Online Archive cloud-provider IAM authentication error

Resolved after 42 minutes, affecting MongoDB Atlas Data Federation and Online Archive, on July 9, 2026.

monitoring Jul 09, 2026, 11:01 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 09, 2026, 10:23 AM UTC
Resolved
Jul 09, 2026, 11:06 AM UTC
Duration
42m
Detected by Pingoru
Jul 09, 2026, 10:23 AM UTC

Affected components

MongoDB Atlas Data Federation and Online Archive

Update timeline

  1. investigating Jul 09, 2026, 10:23 AM UTC

    Users of Atlas Data Federation and Online Archive using cloud-provider IAM authentication may see pipelines fail with an error when querying backing Atlas clusters. Other authentication methods are unaffected. As a temporary workaround, users can use SCRAM authentication.

  2. identified Jul 09, 2026, 10:57 AM UTC

    We have identified that the issue is caused by a recent configuration change to IAM authentication and are working on a fix.

  3. monitoring Jul 09, 2026, 11:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 09, 2026, 11:06 AM UTC

    This incident has been resolved.

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