MongoDB incident

Admin Admin API: Intermittent Increase in 5xx errors

Resolved after 2 hours 35 minutes, affecting MongoDB Cloud, on October 9, 2026.

monitoring Oct 09, 2026, 02:43 PM UTC

We have deployed a mitigation for the elevated HTTP 500 errors affecting the MongoDB Atlas Admin API. We are seeing signs of recovery and are monitoring the service to confirm the issue does not recur before resolving this incident.

Started
Oct 09, 2026, 01:11 PM UTC
Resolved
Oct 09, 2026, 03:46 PM UTC
Duration
2h 35m
Detected by Pingoru
Oct 09, 2026, 01:11 PM UTC

Affected components

MongoDB Cloud

Update timeline

  1. investigating Oct 09, 2026, 01:11 PM UTC

    We are seeing elevated HTTP 500 errors affecting the MongoDB Atlas Admin API. Users may experience intermittent failures when making API calls. We are investigating the root cause and will share another update as our investigation continues.

  2. monitoring Oct 09, 2026, 02:43 PM UTC

    We have deployed a mitigation for the elevated HTTP 500 errors affecting the MongoDB Atlas Admin API. We are seeing signs of recovery and are monitoring the service to confirm the issue does not recur before resolving this incident.

  3. resolved Oct 09, 2026, 03:46 PM UTC

    This incident has been resolved.

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