MongoDB incident
AWS cluster backup and restore operations are failing
Resolved after 23 minutes, affecting MongoDB Cloud, on July 2, 2026.
This incident has been resolved. AWS clusters should no longer encounter errors during backup and restore.
Affected components
Update timeline
- investigating Jul 02, 2026, 10:45 AM UTC
We are currently investigating the issue where AWS cluster backup and restores are failing. This includes exports and manual downloads as well as restoring to another cluster. We are also investigation potential impact to other operations on AWS clusters such as modifying instance size.
- monitoring Jul 02, 2026, 10:50 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 02, 2026, 11:09 AM UTC
This incident has been resolved. AWS clusters should no longer encounter errors during backup and restore.
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