MongoDB incident
Authentication failures when running search queries for some clusters
Resolved after 6 hours 17 minutes, affecting MongoDB Cloud and MongoDB Atlas Search, on May 23, 2026.
We have resolved the issue for all impacted clusters. We continue to monitor the fleet for any residual impact.
Affected components
Update timeline
- investigating May 23, 2026, 07:48 PM UTC
We are investigating an issue impacting some clusters that causes search queries to fail with authentication failures.
- identified May 23, 2026, 08:14 PM UTC
We have identified the root cause of the search query failures and are working on a mitigation for impacted clusters. Clusters with dedicated search nodes are unaffected. Some clusters with colocated search nodes may see search query failures.
- monitoring May 24, 2026, 12:14 AM UTC
We have resolved the issue for all impacted clusters. We continue to monitor the fleet for any residual impact.
- resolved May 24, 2026, 02:05 AM UTC
This incident has been resolved.
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