MongoDB incident

[Atlas for Government] Data plane node logs unavailable for last 6 days

Resolved after 1 hour 45 minutes, affecting MongoDB Atlas for Government, on May 22, 2026.

monitoring May 22, 2026, 09:17 PM UTC

We have applied the fix. The data plane node logs will start to be available to customers within the next 30 minutes.

Started
May 22, 2026, 08:32 PM UTC
Resolved
May 22, 2026, 10:17 PM UTC
Duration
1h 45m
Detected by Pingoru
May 22, 2026, 08:32 PM UTC

Affected components

MongoDB Atlas for Government

Update timeline

  1. investigating May 22, 2026, 08:32 PM UTC

    The data plane node logs (mongod, audit logs, etc.) are unavailable since May 14th 4am UTC for clusters in Azure, GCP, and AWS gov-cloud regions. We have identified the root cause and are actively working on a fix.

  2. monitoring May 22, 2026, 09:17 PM UTC

    We have applied the fix. The data plane node logs will start to be available to customers within the next 30 minutes.

  3. resolved May 22, 2026, 10:17 PM UTC

    The data plane node log download has recovered.

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