Resolved after 6 hours 57 minutes, affecting MongoDB Atlas for Government, on May 7, 2026.
DNS updates for ACME are confirmed healthy. Cluster updates are now proceeding as expected.
Affected components
Update timeline
- identified May 07, 2026, 03:17 PM UTC
DNS changes for AWS clusters are currently degraded. We've identified the issue and are pushing out a patch.
- identified May 07, 2026, 03:20 PM UTC
DNS changes for AWS clusters are currently degraded. Cluster topology modifications may be delayed or not able to complete successfully. We've identified the issue and are pushing out a patch.
- identified May 07, 2026, 04:58 PM UTC
Mitigation is in progress; recovery for DNS operations and downstream cluster topology changes has begun.
- investigating May 07, 2026, 05:50 PM UTC
We are still seeing cases where new cluster update requests are failing to go through due to ACME related DNS issues. We are actively investigating this issue.
- monitoring May 07, 2026, 07:47 PM UTC
We've identified a bad piece of metadata causing DNS issues. We've since patched this metadata and are seeing recovery in ACME updates for cluster topology changes. We will continue to monitor recovery.
- monitoring May 07, 2026, 07:47 PM UTC
We are continuing to monitor for any further issues.
- resolved May 07, 2026, 10:15 PM UTC
DNS updates for ACME are confirmed healthy. Cluster updates are now proceeding as expected.
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