Resolved after 23 hours 7 minutes, affecting MongoDB Cloud and MongoDB Atlas for Government, on May 6, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
MongoDB CloudMongoDB Atlas for Government
Update timeline
- identified May 06, 2026, 09:48 PM UTC
Identified - We have identified an issue causing failures for a subset of Atlas backup export jobs. We are actively working on a fix. Your cluster health and data are unaffected. We will provide another update by May 7 01:30 UTC
- identified May 07, 2026, 01:20 AM UTC
We are continuing to work on the fix for this issue. We will have another update by May 7 16:00 UTC.
- monitoring May 07, 2026, 08:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 07, 2026, 08:55 PM UTC
This incident has been resolved.
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