Resolved after 59 minutes, affecting MongoDB Cloud, on February 12, 2026.
We have implemented the fix. Customers will now be able to create new clusters on AWS.
Affected components
MongoDB Cloud
Update timeline
- investigating Feb 12, 2026, 10:10 PM UTC
We are currently investigating elevated errors for customers attempting to create a cluster on AWS
- identified Feb 12, 2026, 11:00 PM UTC
We have identified the root cause and are implementing a fix to remediate the situation
- monitoring Feb 12, 2026, 11:08 PM UTC
We have implemented the fix. Customers will now be able to create new clusters on AWS.
- resolved Feb 12, 2026, 11:10 PM UTC
This incident has been resolved.
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