Resolved after 4 hours 21 minutes, affecting Application (General Service) and Search and 1 more, on January 30, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Application (General Service)SearchIn-Product Contextual HelpEmail ServicesMindTouch Success CenterAnalyticsGeoblocking for Russia
Update timeline
- investigating Jan 30, 2025, 10:57 PM UTC
MindTouch Service Degradation: Sites unavailable. The MindTouch Engineering team is investigating reports of site unavailability.
- monitoring Jan 30, 2025, 11:14 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 31, 2025, 03:18 AM UTC
This incident has been resolved.
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