Resolved after 6 hours 2 minutes, affecting UK Application and UK API, on October 30, 2026.
A fix has now been implemented for all impacted customers. Verification and monitoring is now in progress.
Affected components
Update timeline
- investigating Oct 30, 2026, 09:07 AM UTC
UK users on the *.people-first.com domain are currently encountering intermittent errors, impacting experience on the platform. Our team of engineers are actively investigating the issue, to swiftly identify and rectify the root cause.
- identified Oct 30, 2026, 09:44 AM UTC
We’ve identified the cause of an issue affecting a limited number of payroll customers. We’ve also identified the necessary mitigations and are implementing them as a priority.
- monitoring Oct 30, 2026, 11:14 AM UTC
A fix has now been implemented for all impacted customers. Verification and monitoring is now in progress.
- resolved Oct 30, 2026, 03:09 PM UTC
We can now confirm the incident is now resolved
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