Metronome incident

Delays in Contract Data Export

Resolved after 2 hours 47 minutes, affecting Data Export, on March 2, 2026.

identified Mar 02, 2026, 11:16 PM UTC

We've identified the root cause of the issue and have initiated a manual contract data export run. We expect this to take several hours to complete and data will be uploaded as soon as it is available.

Started
Mar 02, 2026, 09:03 PM UTC
Resolved
Mar 02, 2026, 11:50 PM UTC
Duration
2h 47m
Detected by Pingoru
Mar 02, 2026, 09:03 PM UTC

Affected components

Data Export

Update timeline

  1. investigating Mar 02, 2026, 09:03 PM UTC

    We are experiencing delays in our contract data export pipelines, which may result in delayed data since 2/28 for some clients. We are investigating the issue.

  2. identified Mar 02, 2026, 11:16 PM UTC

    We've identified the root cause of the issue and have initiated a manual contract data export run. We expect this to take several hours to complete and data will be uploaded as soon as it is available.

  3. resolved Mar 02, 2026, 11:50 PM UTC

    Contract data export and the resulting transfers are now complete.

Your product runs on more than Metronome

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →