Metronome incident

Alerts and Notifications Delayed

Resolved after 9 hours 25 minutes, affecting Alerts, on April 2, 2026.

monitoring Apr 03, 2026, 07:33 AM UTC

All threshold notifications have now been sent. The team is verifying the remediations.

Started
Apr 02, 2026, 10:23 PM UTC
Resolved
Apr 03, 2026, 07:48 AM UTC
Duration
9h 25m
Detected by Pingoru
Apr 02, 2026, 10:23 PM UTC

Affected components

Alerts

Update timeline

  1. identified Apr 02, 2026, 10:23 PM UTC

    Alerts and notifications between 19:05 -> 21:50 UTC are delayed. Ingest and API are not impacted at this time.

  2. identified Apr 02, 2026, 11:51 PM UTC

    Alerts and notifications between 19:05 -> 21:50 UTC are delayed. The team is working on sending the impacted notifications at this time. All notifications after 21:50 UTC were processed normally. Ingest and API are not impacted.

  3. identified Apr 03, 2026, 12:53 AM UTC

    The team is still working on sending the impacted notifications at this time.

  4. identified Apr 03, 2026, 01:53 AM UTC

    The team is still working on sending impacted notifications at this time.

  5. identified Apr 03, 2026, 03:17 AM UTC

    The team has resent several notification types and is currently working on resending threshold notifications.

  6. identified Apr 03, 2026, 05:36 AM UTC

    The team is still in the process of resending threshold notifications and working through the backlog.

  7. monitoring Apr 03, 2026, 07:33 AM UTC

    All threshold notifications have now been sent. The team is verifying the remediations.

  8. resolved Apr 03, 2026, 07:48 AM UTC

    All notifications have been sent.

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