Metronome incident

Username/password auth not working

Resolved after 25 minutes, affecting Dashboard, on July 8, 2026.

monitoring Jul 08, 2026, 10:45 PM UTC

We've deployed a fix and auth is now working.

Started
Jul 08, 2026, 10:32 PM UTC
Resolved
Jul 08, 2026, 10:58 PM UTC
Duration
25m
Detected by Pingoru
Jul 08, 2026, 10:32 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Jul 08, 2026, 10:32 PM UTC

    We're seeing errors in our web authentication. SAML log-in is currently unaffected. We are investigating

  2. identified Jul 08, 2026, 10:43 PM UTC

    We've identified the issue and are working on resolving ASAP. We are hearing some reports of SAML auth also being down.

  3. monitoring Jul 08, 2026, 10:45 PM UTC

    We've deployed a fix and auth is now working.

  4. resolved Jul 08, 2026, 10:58 PM UTC

    This issue has been resolved and mitigations have been put in place.

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