Metronome incident

Invoice and line item data export tables delayed

Resolved after 12 hours 5 minutes, affecting Data Export, on September 28, 2026.

monitoring Sep 28, 2026, 09:10 PM UTC

Incremental transfers have been submitted to include data up until this morning. We expect to be caught up within the next couple hours on any data from today

Started
Sep 28, 2026, 03:45 PM UTC
Resolved
Sep 29, 2026, 03:51 AM UTC
Duration
12h 5m
Detected by Pingoru
Sep 28, 2026, 03:45 PM UTC

Affected components

Data Export

Update timeline

  1. investigating Sep 28, 2026, 03:45 PM UTC

    We are investigating a delay of delivery of finalized invoices and line_items to client warehouses. We will report more details as we learn them. Other tables and datasets are not impacted.

  2. monitoring Sep 28, 2026, 09:10 PM UTC

    Incremental transfers have been submitted to include data up until this morning. We expect to be caught up within the next couple hours on any data from today

  3. resolved Sep 29, 2026, 03:51 AM UTC

    We have completed the backfill and submitted transfers with current data

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