Metronome incident

Elevated API Error Rate

Resolved after 2 hours 15 minutes, affecting Overall and Data Export and 1 more, on September 11, 2026.

monitoring Sep 11, 2026, 11:52 PM UTC

API error rates and other systems are showing normal/healthy metrics. Our team continues to monitor to ensure ongoing recovery, but as of now we believe the impact has been mitigated.

Started
Sep 11, 2026, 11:22 PM UTC
Resolved
Sep 12, 2026, 01:37 AM UTC
Duration
2h 15m
Detected by Pingoru
Sep 11, 2026, 11:22 PM UTC

Affected components

OverallData ExportAlerts

Update timeline

  1. investigating Sep 11, 2026, 11:22 PM UTC

    We are investigating elevated API errors.

  2. monitoring Sep 11, 2026, 11:43 PM UTC

    We have mitigated the API error rates and are monitoring recovery.

  3. monitoring Sep 11, 2026, 11:52 PM UTC

    API error rates and other systems are showing normal/healthy metrics. Our team continues to monitor to ensure ongoing recovery, but as of now we believe the impact has been mitigated.

  4. resolved Sep 12, 2026, 01:37 AM UTC

    API error rates are now stable.

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