Meteor incident
Some Users Redirected to "Not Found" Page on Galaxy Beta Dashboard
Resolved after 12 days 23 hours, affecting Galaxy management interface and Galaxy Beta, on October 9, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Oct 09, 2025, 12:57 PM UTC
We are currently investigating an issue where some users are being redirected to an invalid "Not Found" page (https://beta.galaxycloud.app/undefined/us-east-1) when attempting to access the Galaxy Beta Dashboard. Our team is actively working to identify the root cause and restore normal access as quickly as possible. We appreciate your patience and will provide updates as soon as we have more information.
- identified Oct 09, 2025, 08:01 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 22, 2025, 12:54 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 22, 2025, 12:54 PM UTC
This incident has been resolved.
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