Meteor incident
Connectivity issues affecting Galaxy and hosted applications
Resolved after 1 day, affecting Galaxy US infrastructure and Galaxy management interface and 1 more, on October 15, 2026.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Oct 15, 2026, 05:01 PM UTC
Some customers experienced a brief interruption accessing Galaxy and their hosted applications. We will provide updates here as more information becomes available.
- monitoring Oct 15, 2026, 07:56 PM UTC
We've identified slowness in some of our proxies that caused intermittent request timeouts for a subset of Galaxy customers and organizations. We've applied a mitigation and are monitoring its effectiveness. Our infrastructure monitoring shows improved stability, while we're checking reports of continued disruption from affected customers. We'll share another update as we confirm the impact of the mitigation.
- identified Oct 15, 2026, 09:15 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 15, 2026, 09:24 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 15, 2026, 09:25 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 16, 2026, 07:07 PM UTC
This incident has been resolved.
Your product runs on more than Meteor
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services