Resolved after 18 hours 18 minutes, affecting Galaxy US infrastructure, on July 16, 2026.
We are continuing to monitor for any further issues.
Affected components
Galaxy US infrastructure
Update timeline
- investigating Jul 16, 2026, 08:24 PM UTC
We detected an unusual increase in request volume on our proxy layer, resulting in errors and increased latency for a subset of customers. Our engineering team is engaged and prioritizing service stabilization. Next update within 30 minutes.
- identified Jul 16, 2026, 08:25 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 16, 2026, 08:27 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 17, 2026, 11:01 AM UTC
We are continuing to monitor for any further issues.
- resolved Jul 17, 2026, 02:17 PM UTC
This incident has been resolved.
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