MessageBird incident

Journeys failure rate increase

Resolved after 22 minutes, affecting Journey - US (West), on July 5, 2026.

monitoring Jul 05, 2026, 04:07 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 05, 2026, 03:50 PM UTC
Resolved
Jul 05, 2026, 04:12 PM UTC
Duration
22m
Detected by Pingoru
Jul 05, 2026, 03:50 PM UTC

Affected components

Journey - US (West)

Update timeline

  1. investigating Jul 05, 2026, 03:50 PM UTC

    We are seeing a spike in errors in the Journeys logs right now. We are investigating the issue.

  2. monitoring Jul 05, 2026, 04:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 05, 2026, 04:12 PM UTC

    This incident has been resolved.

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