MessageBird incident

SMS delivery interruption - Netherlands - KPN 20408

Resolved after 7 days 20 hours, affecting SMS - Connectivity - EMEA, on May 8, 2026.

identified May 08, 2026, 10:55 AM UTC

KPN Netherlands has reported issues with A2P delivery to a small subset of their customer base, which may cause messages to be delivered with a delay or not at all. We are working closely with their engineering teams to have this resolved.

Started
May 08, 2026, 10:55 AM UTC
Resolved
May 16, 2026, 07:43 AM UTC
Duration
7d 20h
Detected by Pingoru
May 08, 2026, 10:55 AM UTC

Affected components

SMS - Connectivity - EMEA

Update timeline

  1. identified May 08, 2026, 10:55 AM UTC

    KPN Netherlands has reported issues with A2P delivery to a small subset of their customer base, which may cause messages to be delivered with a delay or not at all. We are working closely with their engineering teams to have this resolved.

  2. resolved May 16, 2026, 07:43 AM UTC

    This incident has been resolved.

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