MessageBird incident

Incoming calls to UK with one-way audio

Resolved after 5 days, affecting Voice - Connectivity - Global, on September 11, 2026.

investigating Sep 13, 2026, 03:08 PM UTC

We are working with the carrier to investigate and analyze this issue. We are observing this issue on some inbound calls to certain UK numbers.

Started
Sep 11, 2026, 11:38 AM UTC
Resolved
Sep 16, 2026, 11:43 AM UTC
Duration
5d
Detected by Pingoru
Sep 11, 2026, 11:38 AM UTC

Affected components

Voice - Connectivity - Global

Update timeline

  1. investigating Sep 11, 2026, 11:38 AM UTC

    We are currently investigating the issue with calls to UK numbers resulting in one-way audio

  2. investigating Sep 13, 2026, 03:08 PM UTC

    We are working with the carrier to investigate and analyze this issue. We are observing this issue on some inbound calls to certain UK numbers.

  3. resolved Sep 16, 2026, 11:43 AM UTC

    This incident has been resolved.

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