MessageBird incident

Delay in WhatsApp message status updates

Resolved after 14 minutes, affecting Channels - Europe and Channels - US (West) and 1 more, on November 4, 2025.

identified Nov 04, 2025, 01:45 PM UTC

We have fixed the issue and are rolling-out the solution

Started
Nov 04, 2025, 01:44 PM UTC
Resolved
Nov 04, 2025, 01:58 PM UTC
Duration
14m
Detected by Pingoru
Nov 04, 2025, 01:44 PM UTC

Affected components

Channels - EuropeChannels - US (West)Channels - Asia (India)

Update timeline

  1. identified Nov 04, 2025, 01:44 PM UTC

    We have identified an issue with WhatsApp message status updates. No message status updates are lost.

  2. identified Nov 04, 2025, 01:45 PM UTC

    We have fixed the issue and are rolling-out the solution

  3. resolved Nov 04, 2025, 01:58 PM UTC

    This incident has been resolved.

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