MessageBird incident

Issue creating new workspaces

Resolved after 37 minutes, affecting Organizations (Billing, IAM, Settings, Wallets) - Europe and Organizations (Billing, IAM, Settings, Wallets) - US (West) and 1 more, on November 12, 2025.

identified Nov 12, 2025, 09:03 PM UTC

We're currently experiencing an issue that is affecting the provisioning of new workspaces. Customers may encounter delays when creating new workspaces. Our team is investigating and working to resolve this as quickly as possible.

Started
Nov 12, 2025, 09:03 PM UTC
Resolved
Nov 12, 2025, 09:40 PM UTC
Duration
37m
Detected by Pingoru
Nov 12, 2025, 09:03 PM UTC

Affected components

Organizations (Billing, IAM, Settings, Wallets) - EuropeOrganizations (Billing, IAM, Settings, Wallets) - US (West)Organizations (Billing, IAM, Settings, Wallets) - Asia (India)

Update timeline

  1. identified Nov 12, 2025, 09:03 PM UTC

    We're currently experiencing an issue that is affecting the provisioning of new workspaces. Customers may encounter delays when creating new workspaces. Our team is investigating and working to resolve this as quickly as possible.

  2. resolved Nov 12, 2025, 09:40 PM UTC

    This incident has been resolved.

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