MessageBird incident

Failures executing journeys, processing contact events, segmentation and campaigns

Resolved after 25 minutes, on December 4, 2025.

monitoring Dec 04, 2025, 04:38 AM UTC

A solution has been implemented and we are monitoring the results. No messages or data has been lost.

Started
Dec 04, 2025, 04:22 AM UTC
Resolved
Dec 04, 2025, 04:48 AM UTC
Duration
25m
Detected by Pingoru
Dec 04, 2025, 04:22 AM UTC

Update timeline

  1. investigating Dec 04, 2025, 04:22 AM UTC

    We are currently investigating this issue.

  2. investigating Dec 04, 2025, 04:30 AM UTC

    The EU region is impacted

  3. monitoring Dec 04, 2025, 04:38 AM UTC

    A solution has been implemented and we are monitoring the results. No messages or data has been lost.

  4. resolved Dec 04, 2025, 04:48 AM UTC

    This incident has been resolved.

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