Resolved after 17 hours 15 minutes, affecting Contacts - Europe, on December 4, 2025.
The degradation has been mitigated and all service functionality has been fully restored.
Affected components
Contacts - Europe
Update timeline
- investigating Dec 04, 2025, 04:16 PM UTC
We are currently investigating a degraded performance with Contacts In the EU region which impacts but is not limited to Contacts pages, Journeys and Flows.
- monitoring Dec 04, 2025, 05:14 PM UTC
The degradation has been mitigated and all service functionality has been fully restored.
- resolved Dec 05, 2025, 09:31 AM UTC
This incident has been resolved.
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