MessageBird incident

Email data delay

Resolved after 3 hours 6 minutes, affecting Analytics - US (West), on December 10, 2025.

monitoring Dec 11, 2025, 12:24 AM UTC

We are continuing to monitor for any further issues.

Started
Dec 10, 2025, 09:25 PM UTC
Resolved
Dec 11, 2025, 12:32 AM UTC
Duration
3h 6m
Detected by Pingoru
Dec 10, 2025, 09:25 PM UTC

Affected components

Analytics - US (West)

Update timeline

  1. investigating Dec 10, 2025, 09:26 PM UTC

    We are investigating a delay in email sending data. There is no delay in email sending.

  2. monitoring Dec 11, 2025, 12:24 AM UTC

    Our pipeline that was having issue has recovered. We are monitoring to ensure we stay in a good state. Very sorry for the inconvenience.

  3. monitoring Dec 11, 2025, 12:24 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Dec 11, 2025, 12:32 AM UTC

    This incident has been resolved.

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