MessageBird incident
Errors receiving image messages on Whatsapp channels
Notice Vendor's status page →
Resolved after 2 hours 59 minutes, affecting Channels - Europe and Channels - US (West) and 1 more, on January 20, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Channels - EuropeChannels - US (West)Channels - Asia (India)
Update timeline
- investigating Jan 20, 2026, 02:14 PM UTC
We are currently investigating this issue.
- identified Jan 20, 2026, 03:48 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 20, 2026, 04:54 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 20, 2026, 05:14 PM UTC
This incident has been resolved.
Your product runs on more than MessageBird
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services