MessageBird incident

Errors receiving image messages on Whatsapp channels since about 12pm UTC

Minor Vendor's status page →

Resolved after 7 minutes, affecting WhatsApp Channel, on January 20, 2026.

monitoring Jan 20, 2026, 05:08 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 20, 2026, 05:07 PM UTC
Resolved
Jan 20, 2026, 05:14 PM UTC
Duration
7m
Detected by Pingoru
Jan 20, 2026, 05:07 PM UTC

Affected components

WhatsApp Channel

Update timeline

  1. investigating Jan 20, 2026, 05:07 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 20, 2026, 05:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 20, 2026, 05:14 PM UTC

    This incident has been resolved.

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