Mend incident
Outage in saas.whitesourcesoftware.com - scan processing / UI access
Resolved on March 12, 2025, affecting Web Console (UI) and Scans Processing and 1 more.
Dear customers and partners, We experienced a temporary performance issue affecting scan processing and accessing the UI in the saas.whitesourcesoftware.com environment. Kindly note that we have identified the root cause and took action to restore the service. We apologize for this temporary service disruption. Matvey Lisov Technical Support Team Leader Mend.io
Affected components
Update timeline
- resolved Mar 12, 2025, 04:28 PM UTC
Dear customers and partners, We experienced a temporary performance issue affecting scan processing and accessing the UI in the saas.whitesourcesoftware.com environment. Kindly note that we have identified the root cause and took action to restore the service. We apologize for this temporary service disruption. Matvey Lisov Technical Support Team Leader Mend.io
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