Mend incident
SCA Scan Processing Outage in saas.whitesourcesoftware.com
Critical Vendor's status page →
Resolved after 5 hours 52 minutes, affecting Scans Processing, on September 23, 2026.
Issue is narrowed down to Reachability scans. Our Engineering team is actively working on solving this problem
Affected components
Scans Processing
Update timeline
- identified Sep 23, 2026, 09:15 AM UTC
We are currently fixing issue affecting SCA scan processing for saas.whitesourcesoftware.com. Scans are not being processed at the moment, and results won't be updated in UI
- identified Sep 23, 2026, 12:05 PM UTC
Issue is narrowed down to Reachability scans. Our Engineering team is actively working on solving this problem
- resolved Sep 23, 2026, 03:08 PM UTC
Issue has been resolved and reachability scans are processed successfully
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