Resolved on March 10, 2026.
The saas.whitesourcesoftware.com environment experienced failures when attempting to log in via SAML/SSO authentication in the Mend Platform. Affected users received an "Internal Server Error" when attempting to authenticate. The issue was addressed, login functionality has been fully restored as of 21:56 UTC.
Update timeline
- resolved Mar 10, 2026, 10:17 PM UTC
The saas.whitesourcesoftware.com environment experienced failures when attempting to log in via SAML/SSO authentication in the Mend Platform. Affected users received an "Internal Server Error" when attempting to authenticate. The issue was addressed, login functionality has been fully restored as of 21:56 UTC.
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