Resolved after 8 hours 31 minutes, affecting API endpoints and Content Stream and 1 more, on January 27, 2025.
After a period of monitoring, this issue is now resolved. The Meltwater API continues to function as expected.
Affected components
Update timeline
- investigating Jan 27, 2025, 10:16 AM UTC
We are currently experiencing an issue with the Meltwater API where some customers may be hitting rate limits earlier than expected. Our Engineering team is aware of the issue and is actively working on a resolution. We apologize for any inconvenience this may cause and appreciate your patience.
- monitoring Jan 27, 2025, 04:06 PM UTC
Our Engineering team has located the issue affecting the Meltwater API and system functionality has been restored. We'll continue to monitor and provide updates accordingly. Thank you for your patience.
- resolved Jan 27, 2025, 06:47 PM UTC
After a period of monitoring, this issue is now resolved. The Meltwater API continues to function as expected.
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