Medius Outage History
Medius major outage · 1 active incident View live status →Pingoru has recorded 82 incidents for Medius: 77 in the last 12 months and 24 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 9 | 289 of 720 (40%) |
| May 2026 | 6 | 52 of 744 (7%) |
| June 2026 | 11 | 145 of 720 (20%) |
| July 2026 | 4 | 191 of 744 (26%) |
| August 2026 | 18 | 86 of 744 (12%) |
| September 2026 | 4 | 51 of 720 (7%) |
| October 2026 | 1 | 79 of 592 (13%) |
Incidents, newest first
Minor October 31, 2025 ERP Cloud Connectors – Master Data Import Delays 1h 36m Dynamics 365 FO, Dynamics 365 BC, Dynamics Ax 2012, NetSuite and 1 more
Started Oct 31, 2025, 04:42 PM UTC· resolved Oct 31, 2025, 06:19 PM UTC
- identified Oct 31, 2025, 04:42 PM UTC
We have observed longer-than-usual processing times for Master Data imports throughout the day. Our team has identified contributing factors and is actively working on resolving the issue. Performance has started to improve, and we continue to monitor the situation closely.
- resolved Oct 31, 2025, 06:19 PM UTC
This incident has been resolved.
Major October 29, 2025 Pay - Problems accessing application 14h 56m Pay
Started Oct 29, 2025, 06:03 PM UTC· resolved Oct 30, 2025, 08:59 AM UTC
- investigating Oct 29, 2025, 06:03 PM UTC
We are currently investigating an issue with resource loading from our Content Delivery Network (CDN) in Microsoft Azure. This may cause problems accessing or loading parts of the application for a subset of users.
- identified Oct 29, 2025, 07:01 PM UTC
Microsoft are still working on resolving the problem.
- identified Oct 29, 2025, 08:08 PM UTC
Issue is still being worked on by Microsoft.
- monitoring Oct 29, 2025, 08:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 30, 2025, 08:59 AM UTC
This incident has been resolved.
Major October 29, 2025 Expense - Availability Issue Due to Azure Incident 15h 23m Expense
Started Oct 29, 2025, 04:57 PM UTC· resolved Oct 30, 2025, 08:21 AM UTC
- investigating Oct 29, 2025, 04:57 PM UTC
We are currently experiencing availability issues in Expensya due to an ongoing Microsoft Azure incident impacting access to Azure Portal resources. Our teams are closely monitoring the situation and collaborating with Microsoft to restore full functionality as quickly as possible. We will provide updates as soon as new information becomes available. Thank you for your patience and understanding.
- investigating Oct 29, 2025, 05:09 PM UTC
We are continuing to investigate this issue.
- identified Oct 29, 2025, 06:29 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 30, 2025, 08:21 AM UTC
This incident has been resolved.
Major October 29, 2025 APA - Problems accessing application 16h 44m Cloud02, Cloud03, Cloud04, Cloud08 and 25 more
Started Oct 29, 2025, 04:15 PM UTC· resolved Oct 30, 2025, 08:59 AM UTC
- investigating Oct 29, 2025, 04:15 PM UTC
We are currently investigating an issue with resource loading from our Content Delivery Network (CDN) in Microsoft Azure. This may cause problems accessing or loading parts of the application. Our engineering team is working with priority to identify the root cause and restore full functionality. Users may experience degraded performance or failures when opening the application until this is resolved.
- identified Oct 29, 2025, 05:04 PM UTC
Our team has identified the issue and is actively implementing a workaround to restore stable access to the application, while Microsoft works on a permanent fix on their side.
- identified Oct 29, 2025, 05:46 PM UTC
We take the performance and reliability of our services seriously, and we regret to inform you of an incident impacting all Clouds within our environment. The issue stems from a partial content disruption related to our content delivery network (CDN) provider. While our team has implemented an effective workaround to mitigate the impact, users may notice slightly increased load times. Rest assured, this temporary change should not result in significant performance issues. The fix for the underlying concern has been identified and is currently pending delivery from our CDN provider. We remain actively engaged with the provider to expedite resolution, ensuring normal operations are restored swiftly and seamlessly. Continuous improvement remains our priority, and we are determined to minimize disruptions and uphold the high standards you expect from us. Thank you for your understanding and patience as we work diligently to resolve this matter. We will continue to keep you updated and appreciate your confidence in us during this time. Please do not hesitate to contact us or any further disruptions noticed
- identified Oct 29, 2025, 05:51 PM UTC
We are actively monitoring introduced fix and testing functionality. Still awaiting permanent fix from our provider.
- monitoring Oct 29, 2025, 05:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 30, 2025, 08:59 AM UTC
This incident has been resolved.
Major October 24, 2025 Cloud30 - Performance Degradation / Partial Outage 2h 59m Cloud30
Started Oct 24, 2025, 02:25 PM UTC· resolved Oct 24, 2025, 05:25 PM UTC
- investigating Oct 24, 2025, 02:25 PM UTC
We are currently investigating a performance degradation and partial outage affecting a subset of customers.
- investigating Oct 24, 2025, 02:40 PM UTC
We’ve implemented initial adjustments and are continuing to monitor the situation.
- monitoring Oct 24, 2025, 03:39 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 24, 2025, 05:25 PM UTC
This incident has been resolved.
Notice October 21, 2025 Issue affecting links in emails 15m Cloud02, Cloud03, Cloud04, Cloud08 and 25 more
Started Oct 21, 2025, 05:47 PM UTC· resolved Oct 21, 2025, 06:02 PM UTC
- investigating Oct 21, 2025, 05:47 PM UTC
We’re currently investigating an issue that can cause some users to experience problems when clicking links in emails sent from our service. The issue is related to routing between our domain and the e-mail provider for our system. We’ll share an update as soon as it’s resolved.
- resolved Oct 21, 2025, 06:02 PM UTC
This incident has been resolved.
Major October 16, 2025 Expense - Potential issues adding cards to users 3h 18m Expense
Started Oct 16, 2025, 11:21 AM UTC· resolved Oct 16, 2025, 02:40 PM UTC
- identified Oct 16, 2025, 11:21 AM UTC
Dear users, Admins may experience issues when adding Expensya cards to users. Our team has identified the cause and is actively working on a fix. We appreciate your patience and understanding.
- resolved Oct 16, 2025, 02:40 PM UTC
Dear users, The incident has been resolved. Thank you for your patience. Best regards
Minor October 13, 2025 Capture - delay with processing incoming emails 1h 2m Capture (US)
Started Oct 13, 2025, 03:06 PM UTC· resolved Oct 13, 2025, 04:09 PM UTC
- investigating Oct 13, 2025, 03:06 PM UTC
Some customers might experience issues viewing invoices in Capture that were sent between 08:40 and 12:45 UTC due to a problem with our mail provider. Invoices sent after 12:45 UTC should be processed as usual. We are currently processing the backlog of affected messages.
- identified Oct 13, 2025, 03:06 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 13, 2025, 04:09 PM UTC
The remaining backlog has been fully processed.