Medium incident

Stats disruption

Resolved after 19 days 2 hours, on December 20, 2024.

identified Jan 08, 2025, 07:02 PM UTC

This issue has been resolved. Please go to help.medium.com if you still have issues.

Started
Dec 20, 2024, 04:42 PM UTC
Resolved
Jan 08, 2025, 07:02 PM UTC
Duration
19d 2h
Detected by Pingoru
Dec 20, 2024, 04:42 PM UTC

Update timeline

  1. investigating Dec 20, 2024, 04:42 PM UTC

    We are experiencing a prolonged delay in all data services. This is most evident in your stats, including views, reads, claps, audience, and earnings. No data or earnings is lost - it is just a delay. Please bear with us

  2. identified Dec 20, 2024, 11:52 PM UTC

    Claps are now being restored to the story and stats pages. We continue to investigate further issues. We appreciate your patience.

  3. identified Jan 08, 2025, 07:02 PM UTC

    This issue has been resolved. Please go to help.medium.com if you still have issues.

  4. resolved Jan 08, 2025, 07:02 PM UTC

    This incident has been resolved.

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