Medium Outage History

Started Aug 21, 2025, 06:55 PM UTC· resolved Aug 22, 2025, 04:57 AM UTC

1. identified Aug 21, 2025, 06:55 PM UTC

   We experienced a disruption in some pipelines that are affecting the way stats appear across multiple user-facing surfaces. The problem has been identified, and a fix is underway. We are in the process of recovering all affected data, and will provide an update once we have more information.

2. investigating Aug 21, 2025, 08:54 PM UTC

   The team is continuing to work on a fix and will provide an update when more information is available.

3. monitoring Aug 22, 2025, 12:17 AM UTC

   The team has rolled out a fix, and updated stats are being calculated. We'll continue to monitor the update process and will provide an update when the process is complete.

4. resolved Aug 22, 2025, 04:57 AM UTC

   Our recovery process has completed, and the affected stats have been updated.

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Started Jul 31, 2025, 06:55 PM UTC· resolved Jul 31, 2025, 07:50 PM UTC

1. investigating Jul 31, 2025, 06:55 PM UTC

   We are investigating an issue where stories are not publishing into publications. We are working to fix this now - please bear with us.

2. investigating Jul 31, 2025, 06:55 PM UTC

   We are continuing to investigate this issue.

3. resolved Jul 31, 2025, 07:50 PM UTC

   This incident has been resolved.

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Started Jul 07, 2025, 02:41 PM UTC· resolved Jul 08, 2025, 04:47 AM UTC

1. investigating Jul 07, 2025, 02:41 PM UTC

   We are currently seeing issues within the stats page. We are investigating the issue.

2. investigating Jul 07, 2025, 03:29 PM UTC

   We have resolved the disruption to story stats.

3. resolved Jul 08, 2025, 04:47 AM UTC

   This incident has been resolved.

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Started Jun 27, 2025, 05:23 PM UTC· resolved Jun 27, 2025, 07:08 PM UTC

1. investigating Jun 27, 2025, 05:23 PM UTC

   We're experiencing an elevated level of errors and are currently looking into the issue.

2. monitoring Jun 27, 2025, 06:30 PM UTC

   Our engineers have applied a fix to the issue and now are monitoring the results. We will provide an update on the status of the fix as soon as possible.

3. resolved Jun 27, 2025, 07:08 PM UTC

   This issue has been resolved.

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Started Jun 11, 2025, 03:23 PM UTC· resolved Jun 11, 2025, 09:12 PM UTC

1. investigating Jun 11, 2025, 03:23 PM UTC

   We are aware of an issue where Medium Publications with custom domains are not reachable, and are showing an error. We are working to restore these publications now. Please bear with us.

2. resolved Jun 11, 2025, 09:12 PM UTC

   This incident is resolved. If you are please having issues, let us know at help.medium.com.

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Started May 15, 2025, 07:59 PM UTC· resolved May 15, 2025, 10:51 PM UTC

1. investigating May 15, 2025, 07:59 PM UTC

   We are currently investigating this issue.

2. resolved May 15, 2025, 10:51 PM UTC

   This incident has been resolved.

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Started Apr 22, 2025, 06:10 PM UTC· resolved Apr 22, 2025, 06:11 PM UTC

1. investigating Apr 22, 2025, 06:10 PM UTC

   Some users are experiencing problems accessing Medium, our team is aware and investigating.

2. resolved Apr 22, 2025, 06:11 PM UTC

   This incident has been resolved.

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Started Apr 14, 2025, 08:22 PM UTC· resolved Apr 15, 2025, 04:08 PM UTC

1. investigating Apr 14, 2025, 08:22 PM UTC

   We are investing an error when saving the SEO description in the story settings. Please bear with us.

2. resolved Apr 15, 2025, 04:08 PM UTC

   This issue is resolved. Please contact us at help.medium.com if you are still having issues.

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Started Dec 20, 2024, 04:42 PM UTC· resolved Jan 08, 2025, 07:02 PM UTC

1. investigating Dec 20, 2024, 04:42 PM UTC

   We are experiencing a prolonged delay in all data services. This is most evident in your stats, including views, reads, claps, audience, and earnings. No data or earnings is lost - it is just a delay. Please bear with us

2. identified Dec 20, 2024, 11:52 PM UTC

   Claps are now being restored to the story and stats pages. We continue to investigate further issues. We appreciate your patience.

3. identified Jan 08, 2025, 07:02 PM UTC

   This issue has been resolved. Please go to help.medium.com if you still have issues.

4. resolved Jan 08, 2025, 07:02 PM UTC

   This incident has been resolved.

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