Marqeta incident

Elevated API Timeouts

Resolved after 13 hours 19 minutes, affecting Core API, on February 13, 2026.

resolved Feb 13, 2026, 02:35 PM UTC

The issue causing elevated API timeouts between 2:00 PM – 3:22 PM PT (22:00 – 23:22 UTC) on Thursday, February 12th has been fully resolved. The root cause was identified and mitigated, and our engineering team has continued to monitor the environment closely. No further abnormalities have been observed. We do not anticipate any additional impact at this time. Thank you for your patience.

Started
Feb 13, 2026, 01:15 AM UTC
Resolved
Feb 13, 2026, 02:35 PM UTC
Duration
13h 19m
Detected by Pingoru
Feb 13, 2026, 01:15 AM UTC

Affected components

Core API

Update timeline

  1. monitoring Feb 13, 2026, 01:15 AM UTC

    Some Marqeta customers may have experienced elevated API timeouts between 2:00 PM - 3:22 PM PT (22:00 - 23:22 UTC) on Thursday, February 12th. The root cause has been identified, and we do not anticipate any further impact at this time.

  2. resolved Feb 13, 2026, 02:35 PM UTC

    The issue causing elevated API timeouts between 2:00 PM – 3:22 PM PT (22:00 – 23:22 UTC) on Thursday, February 12th has been fully resolved. The root cause was identified and mitigated, and our engineering team has continued to monitor the environment closely. No further abnormalities have been observed. We do not anticipate any additional impact at this time. Thank you for your patience.

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