Resolved after 27 minutes, affecting Merchant Store Fronts, on December 5, 2025.
We experienced a brief outage earlier today that affected the accessibility of websites. This issue was caused by a widespread Cloudflare service disruption, which temporarily impacted network traffic and routing. Cloudflare has since resolved the incident, and all services are now fully operational. Our monitoring confirms that Neto sites are functioning normally again. We apologise for the inconvenience and appreciate your patience.
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Update timeline
- investigating Dec 05, 2025, 09:11 AM UTC
We are currently investigating this issue.
- monitoring Dec 05, 2025, 09:13 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Dec 05, 2025, 09:28 AM UTC
We experienced a brief outage earlier today that affected the accessibility of websites. This issue was caused by a widespread Cloudflare service disruption, which temporarily impacted network traffic and routing. Cloudflare has since resolved the incident, and all services are now fully operational. Our monitoring confirms that Neto sites are functioning normally again. We apologise for the inconvenience and appreciate your patience.
- resolved Dec 05, 2025, 09:38 AM UTC
This incident has been resolved.
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