Mantle incident

Delayed Shopify App Install Events

Resolved after 3 days 18 hours, on February 14, 2026.

monitoring Feb 14, 2026, 07:45 AM UTC

Shopify Partner API is experiencing delays delivering app install events. New installs may not appear immediately in your dashboard. No data will be lost — events will backfill once Shopify recovers..

Started
Feb 14, 2026, 07:45 AM UTC
Resolved
Feb 18, 2026, 02:06 AM UTC
Duration
3d 18h
Detected by Pingoru
Feb 14, 2026, 07:45 AM UTC

Update timeline

  1. monitoring Feb 14, 2026, 07:45 AM UTC

    Shopify Partner API is experiencing delays delivering app install events. New installs may not appear immediately in your dashboard. No data will be lost — events will backfill once Shopify recovers..

  2. resolved Feb 18, 2026, 02:06 AM UTC

    This incident has been resolved..

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