ManageEngine incident

Component "Custom ServiceDesk Plus Cloud" and a few other components are Down

Major Vendor's status page →

Resolved after 33 minutes, affecting Custom ServiceDesk Plus Cloud and ME Service Desk Plus Cloud, on July 13, 2026.

monitoring Jul 13, 2026, 02:36 PM UTC

"ME Service Desk Plus Cloud" is Operational

Started
Jul 13, 2026, 02:09 PM UTC
Resolved
Jul 13, 2026, 02:42 PM UTC
Duration
33m
Detected by Pingoru
Jul 13, 2026, 02:09 PM UTC

Affected components

Custom ServiceDesk Plus CloudME Service Desk Plus Cloud

Update timeline

  1. investigating Jul 13, 2026, 02:09 PM UTC

    "Custom ServiceDesk Plus Cloud" is Down

  2. investigating Jul 13, 2026, 02:12 PM UTC

    "ME Service Desk Plus Cloud" is Down

  3. monitoring Jul 13, 2026, 02:36 PM UTC

    "ME Service Desk Plus Cloud" is Operational

  4. resolved Jul 13, 2026, 02:42 PM UTC

    All components are Operational

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