ManageEngine incident

"Custom ServiceDesk Plus Cloud" is Down

Resolved after 10 minutes, affecting Custom ServiceDesk Plus Cloud, on September 20, 2026.

investigating Sep 20, 2026, 12:24 AM UTC

"Custom ServiceDesk Plus Cloud" is Down

Started
Sep 20, 2026, 12:24 AM UTC
Resolved
Sep 20, 2026, 12:34 AM UTC
Duration
10m
Detected by Pingoru
Sep 20, 2026, 12:24 AM UTC

Affected components

Custom ServiceDesk Plus Cloud

Update timeline

  1. investigating Sep 20, 2026, 12:24 AM UTC

    "Custom ServiceDesk Plus Cloud" is Down

  2. resolved Sep 20, 2026, 12:34 AM UTC

    All components are Operational

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