Resolved after 17 hours 59 minutes, affecting CloudFilter and SafeSend Email Security, on October 28, 2026.
Outbound emails from CloudFilter's relay are performing as expected. This incident is resolved.
Affected components
CloudFilter and SafeSend Email Security
Update timeline
- investigating Oct 28, 2026, 09:31 PM UTC
We are investigating the outbound relay delays and connection refusals. The team has added resources to the outbound pool to alleviate the immediate impact.
- monitoring Oct 28, 2026, 10:58 PM UTC
We will continue to monitor the outbound relay.
- resolved Oct 29, 2026, 03:31 PM UTC
Outbound emails from CloudFilter's relay are performing as expected. This incident is resolved.
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